Successful companies are encouraged to provide quality - from the way they operate to the customer service standards they make and the products they provide. This is a strategic vision for sustainable transformation to improve equity and brand image and ensure you are better prepared to win new opportunities in an increasingly competitive global market.
ISO 9001: 2015 Quality Management System (QMS) is recognized internationally as the world's leading quality management standard and has been implemented by more than one million organizations in more than 170 countries globally. ISO 9001 is implemented, according to its full potential, to be a very valuable asset for your organization.
The aim of this standard is to help companies meet the legal and regulatory requirements relating to their products while achieving excellence in their customer service and delivery. Standards can be used throughout an organization to improve the performance or in certain sites, factories or departments. ISO 9001: 2015 certification is an integral part of the organization's efforts to achieve broader sustainable development goals. Adoption of quality management systems is a strategic decision for organizations to continually improve their overall performance.
What Is The Quality Management System Of ISO 9001: 2015?
ISO 9001: 2015 is an international standard related to quality management, applies to any organization of all types of sectors and business activities. ISO 9001: 2015 provides a framework for responding to changes in quality requirements that are balanced with society, economy and the environment.
Supporting organizational goals and objectives, ISO 9001 quality management system (QMS) documents the processes, procedures, and responsibilities for achieving quality policies and objectives. Based on quality management principles, ISO 9001: 2015 certification defines the way organizations operate to meet customer and stakeholder requirements:
- - Customer focus
- - Leadership
- - Relationship management
- - Involvement of people
- - Improvement
- - Process approach
- - Evidence-based decision making
Each certification issued for ISO 9001: 2008 will no longer apply after September 2018. ISO 9001: 2015 is a special non-industrial certification and is intended for any organization that wants to implement and maintain a quality management system. Certification is issued by a third party certification body. For organizations that maintain ISO 9001: 2015 certification, they will undergo an annual audit or periodically scheduled to evaluate the organization's ongoing compliance with standards.
Advantages
Increase continuous improvement: This standard ensures alignment & QMS integration with your goals.
Leadership: This encourages greater involvement in organizational QMS by Top Management that helps motivate employees towards stated strategic goals and objectives.
Managing risk: This also introduces a 'risk-based approach'. This focuses on organizational resources, in areas that are most likely to cause concern.
Performance Measurement: Effective performance measurement and self-government can result in higher levels of innovation, employee loyalty, and customer satisfaction; and superior financial performance.
Integration: At first glance, new high-level structures are common to all new and revised management system standards.
The ISO 9001: 2015 standard is intended to help organizations achieve excellence through stronger customer focus and improved business performance. Revisions to standards will enable organizations to improve existing quality management programs by defining and documenting processes, training employees, and ensuring better management of supply chain relationships, adopting a risk-based approach to quality, and more often involving leadership teams in quality management.
